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| Privacy Policy |
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FlowersGiftsGermany.com is committed to safeguarding
your privacy online. We recognize your need for reasonable control of personally
identifiable information that you share with FlowersGiftsGermany.com.
First & Foremost as your Credit Card is being processed by a Third Party
Merchant World CCAvenue / WorldPay which Verisign Secured,
we do not get any information about your Credit Cards.Further when you order,
we need to know your name, e-mail address, mailing address,
credit card number , and expiration date .
This allows us to process and fulfill your order. This will used only for
the service you have sought and would not be under any circumstances passed
on for any other commercial purpose. FlowersGiftsGermany.com will not disclose
any of your personally identifiable information except when we have your
permission or under special circumstances, such as when we believe in good
faith that the law requires it.
Although we track the total number of visitors to each of sites in an
aggregate form to allow us to update an improve our sites, personally
identifiable informatio is not extracted in this process. Any cookie technology
(where our servers deposit special codes on a visitor's computer) will
only be used to track non-personal information such as type of browser,operating
system, and domain names to improve our visitor's online experience.
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| How does FlowersGiftsGermany.com protect customer
information? |
| When you place orders it is through a secure
server. The secure server software (SSL) encrypts all information you input
including your credit card number, before it is sent to us. This makes it
unreadable as it travels across the Internet. Furthermore, all of the customer
data we collect is protected against unauthorized access. |
| Will FlowersGiftsGermany.com disclose the
information it collects to outside parties? |
FlowersGiftsGermany.com does not sell, trade, or
rent your personal information to others. By using our web site, you consent
to the collection and use of this information by FlowersGiftsGermany.com. If
we decide to change our privacy policy, we will post those changes on this
page so that you are always aware of what information we collect, how we
use it, and under what circumstances we disclose it.
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| Cancellation of Orders |
We will refund the amount paid if the order is cancelled due to the unavailability of items or the item was damaged due to mishandling by our delivery staff.
We will not entertain any cancellations once the order is confirmed and submitted by the customer.
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| Exchange & Refunds |
All our products sold in good condition are non-exchangeable and non-refundable. However, if the product was damaged due to mishandling by our delivery staff, we will replace, exchange or refund the product.
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